Emergency Phone Numbers - City of San Francisco

FIRST:

The first thing to know about making emergency calls in San Francisco is that calls made from a cell phone may not go where you want them to go. If you call from or near a state highway your call may be routed to a central CHP dispatch center miles from San Francisco.

Resolve the problem by putting the SFPD Central Dispatch telephone number directly into your cell phone's memory. The SFPD Dispatch number is: 415-553-8090.


SECOND:

You need to know about San Francisco's 311 Call Center. One call does it all - City services simplified. The service is available 24-hours a day, 7-days a week, 365-days a year.

The City and County of San Francisco established 311 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to highly-trained Customer Service Representatives ready to help with general government information and services.

Note: 311 is not an emergency number. If you experience an emergency call 911 or call SFPD Dispatch directly at 415-553-8090.

Dial 3-1-1 toll free within San Francisco (for TTY, press 7 after calling)

From outside San Francisco, dial (415) 701-2311 (for TTY, press 7 after calling)

TTY direct line (415) 701-2323

THIRD:

Here are the vital and important phone numbers and resources for the City of San Francisco. To be sure you have this information when you most need it, print this posting and keep it handy. If the power and/or cable goes out, you may not be able to get online.

U. S. Coast Guard Sector San Francisco
Telephone:
415-556-2103
Dispatch for air-sea rescue and maritime security threats

National Weather Service - San Francisco Bay & Monterey Section
Telephone:
Recorded forecast information is available 24 hrs/day, 7 days/week by calling: 831-656-1725. A forecaster is available to answer questions Monday-Friday, 8:00 AM to 4:00 PM
Website: http://www.wrh.noaa.gov/mtr/

San Francisco Office of Emergency Services
Telephone:
415-503-2095 - voice / 415-503-2098 - fax / 415-558-2709 -
TTY. Website: http://www.sfgov.org/site/oes_index.asp

San Francisco Police Department (SFPD)
Telephone:
1) Life Threatening Emergencies or Crimes in Progress WITHIN the City and County of San Francisco: Call 911.
2) If you are calling from a cell phone do not use 911. Instead, call SFPD Dispatch directly at 415-553-8090.
3) If you are calling to report a non life threatening issue that is not a immediate emergency, call 415-553-0123.

The purpose of San Francisco's 911 Emergency Telephone System is to provide for the immediate response of police, fire, or medical personnel for emergency occurrences. To accomplish this, it is imperative that the calls received on 911 lines be restricted to those situations that require immediate dispatching of Police, Paramedic, or Fire Department personnel.

Note: When calling 911 on a cellular phone near a highway, the call is connected to The California Highway Patrol (CHP) dispatch center. In other areas in San Francisco, the call will connect directly to SF dispatch.

You can also dial directly to SF dispatch: 415-553-8090.
The SFPD web site is: http://www.sfgov.org/site/police_index.asp

San Francisco Fire Department (SFFD)
Telephone:
If there is a fire in progress or an medical emergency, call 911. A full list of non-emergency SFFD phone numbers is available at: http://www.sfgov.org/site/sffd_index.asp?id=48347

Bay Area Rapid Transit (BART)
Telephone:
In San Francisco call 415-989-2278. BART Police: 877-679-7000
Web site: http://www.bart.gov/

San Francisco 311
Telephone:
Call 311 from within the City and County of San Francisco. The City and County of San Francisco established 3-1-1 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to highly-trained Customer Service Representatives ready to help with general government information and services,24-hours a day, 7 days a week, 365 days a year. From San Francisco, dial 311 (Voice/TTY) toll free. From outside San Francisco, dial (415), 701-2311 (Voice/TTY). TTY direct (415) 701-2323.

San Francisco City Government Phone Numbers:
(Note: Some of these numbers are automatically switched to the 311 Call Center)

• Abandoned Vehicles - 553-9817
• Airport Parking Availability - 650-887-02287
• Animal Care and Control - 554-6364
• Blue Parking Zones, Placard Violators - 554-9818
• Building Code Enforcement - 558-6096
• Building Permits - 558-6070
• Dumping, Illegal - 28-CLEAN
• Environmental Health - 252-3800
• Graffiti Removal - 241-9274
• Hazardous Waste Disposal - 554-3400
• Homeless Encampments - 355-8300
• Housing - 554-1200
• Legal Advice - 477-2377
• Legal Referral - 989-1616
• Mayor Gavin Newsom - 554-6160
• MUNI Information - 673-6864
• Odor Control - 557-6833
• Parking (DPT) - 554-9811
• Parking Meter Repair - 550-2739
• Parking Permits (Residential) - 503-2020
• Parking Violations - 553-1200
• PG&E Emergency - (800) 743--5000
• Police (non-emergency) - 553-0123
• Potholes - 695-2100
• Public Parks - 831-2700
• Senior Services - 626-1033
• Sidewalk Problems - 554-5810
• Street & Traffic Signs - 554-0730
• Street Cleaning - 695-2017
• Street Lighting - 554-0730
• Street repair - 695-2100
• Supervisor Eric Mar - 554-7410
• Supervisor Bevan Dufty - 554-6968
• Supervisor Chris Daly - 554-7970
• Supervisor david Chiu - 554-7450
• Supervisor Carmen Chu - 554-7460
• Supervisor David Campos - 554-5144
• Supervisor Michela Alioto-Pier - 554-7752
• Supervisor Ross Mirkarimi - 554-7630
• Supervisor Sean Elsbernd - 554-6516
• Supervisor Sophie Maxwell - 554-7670
• Supervisor John Avalos - 554-6975
• Tax Issues - Help with City Taxes - 554-4400
• Tenderloin SROs - 775-7100
• Towed Cars - 553-1235
• Traffic Signs, Knocked Down/Missing - 554-0980
• Trash - 28-CLEAN
• Treasurer - 554-4478
• Tree Trimming - 695-2017
• Trees - 695-2162
• Water Dept. -554-4900

Transit Info Note: If you need transit information DO NOT call the 311 Call Center. There is a special dedicated service to answer all Bay Area transit questions. Just call 511 from any Bay Area telephone.

San Francisco City Phone & Services Directory Page: also try this excellent resource

- Updated May 2009

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